A real person at the other end
Let’s figure
it out.
A question, a stubborn workbook, or a “could it do this?” idea? I’m listening. — Larry
workbookcomparepro.com
Tell me what you’re trying to do and where you got stuck. For a bug, include your app version and the steps that led to it. Please leave confidential workbooks out of the first email.
I have an idea.
A missing check? A better workflow? Tell me about the job you need to get done.
02Something’s off.
Share what you expected, what happened, and the version you’re running.
03License help.
Activation, a replacement computer, or a transfer receipt. We’ll work through it.
While you’re here.
How do I try it?
Download the Windows installer. You get seven days with every feature. Start with Samples & tour to see the workflow using the included files. Reinstalling does not restart the trial.
How do I move an activated license to another computer?
On the old computer, open Help & support and use Release this computer. Save the transfer receipt. Email it with the new computer’s Installation ID and your order reference so a replacement activation can be arranged. Releasing blocks the old activation; it does not start another trial. If the old computer is unavailable, contact support.
Does it edit my workbooks?
Normal comparison and review leave the originals unchanged. Accept new output as baseline is a separate action that asks for confirmation and creates a safety backup before replacing the baseline.
Does it recalculate formulas?
No. It compares formula text and saved workbook values. It does not contain an Excel calculation engine.
Which formats work?
.xlsx, .csv, and .tsv. Export Google Sheets to one of those formats first. Legacy .xls and macro-enabled .xlsm aren’t supported.
Why does Windows show an unknown-publisher warning?
The current installer is not code-signed. Use the official download page and its SHA-256 checksum to verify the file. The warning and installation details are explained there.
Where will a reply come from?
Mail to support@workbookcomparepro.com reaches the support inbox. Replies may come from workbookcomparepro@gmail.com.