Updated November 5, 2026
14-day full refund
Request a refund within 14 calendar days of purchase and we’ll refund your purchase in full, including applicable tax. This includes licenses you have already activated. You don’t need to give a reason.
How to request a refund
Email support@workbookcomparepro.com with your order reference and the email address used for your purchase. You can also use the support link in your Paddle receipt or visit Paddle’s buyer support. Please don’t send card details or confidential workbooks.
The date you send your request determines whether it is within the 14-day window. Time spent reviewing or processing it does not shorten that window.
What happens next
Paddle, our merchant of record and authorized reseller, processes the refund to your original payment method where possible. The time it takes to appear depends on your payment provider. We do not charge a refund administration fee.
Once a full refund is issued, your right to use the paid license ends. Stop using that license and uninstall the paid copy. If you can still open the app, releasing the license from that computer helps us keep our records accurate, but access to a working installation or a release receipt is not a condition of your refund.
If there is a problem after 14 days
Contact us about missing delivery, a defective product, duplicate charges, or another purchase problem. This policy adds to, and does not limit, any refund, cancellation, or other rights you have under applicable law or Paddle’s refund policy.
The policy in effect when you purchase applies to that order. See our Terms & conditions for license and delivery details.