Move a license to another computer

Before you release the old computer

Install the app on the new computer and copy its Installation ID if you can. Keep any projects, reports, and workbooks you want to move separately; the license transfer does not copy those files.

Releasing the old computer stops its comparisons immediately. Its old activation code and any remaining trial time cannot be reused. Plan the move so you can wait for the replacement code.

On the old computer

1. Open Help & support → About & support and find the License card.
2. Click Release this computer.
3. Read the confirmation. Choose Release license to proceed, or Keep license to leave it active.
4. Click Copy transfer receipt and save the receipt somewhere you can find it.

The receipt is the proof of release. Uninstalling the app or deleting a file is not a substitute.

On the new computer

1. Open the app and use Copy Installation ID from About & support.
2. Contact us with the old computer’s transfer receipt, the new Installation ID, and your order reference.
3. When we send the replacement code, use Activate license on the new computer.

To move back later, repeat the same process in the other direction. Use a newly issued code for the computer you are returning to.

Lost the receipt or the old computer?

If the old app still opens, choose Get transfer receipt from the License area or open the red License released badge. The saved proof remains available after restarting.

If the old computer is broken or unavailable, contact us with your order details and explain what happened. We will help with recovery; do not attempt to reset the license by removing local files.

The offline system does not remotely switch off a computer you still have activated. The release step is what blocks that installation.